Care co-ordinator

A care co-ordinator is a valuable member of the primary care team. The role provides extra time, capacity and potentially expertise to a practice team and so can greatly improve the care provided.

Care co-ordinators work with individuals to provide holistic support. They help individuals navigate through the available health and care services according to an integrated personalised care and support plan.

Working with GPs and other professionals within a practice, care co-ordinators will identify and manage a caseload of patients. They particularly work with vulnerable patient groups with long-term conditions that may require this extra support.

A care co-ordinator at work will;
  • develop care plans with the patient that focus on prevention
  • have in-depth knowledge of available support and services
  • help patients prepare for or follow-up after clinical conversations
Care co-ordinators are people who;
  • are excellent communicators integrated in the community
  • listen well and think creatively
  • are proactive

Care co-ordinator Training:

There are no set entry requirements for becoming a care coordinator, employers may ask for a level 2 diploma in health and social care or equivalent qualification. Most important is experience working within healthcare as a deep knowledge of systems and services is useful.

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