Terms & Conditions


What’s in these terms?

These terms tell you the rules for using our website eoeprimarycarcareers.nhs.uk (our website).

By using our website you accept these terms

By using our website you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our website.

We recommend that you save a copy of these terms for future reference.

Who we are and how to contact us

Our website is operated by Primary Care Careers (“we” or “us”). We are a hosted organisation, presently hosted by Suffolk and North East Essex Integrated Care Board. Our main trading address is Aspen House, Stephenson Road, Colchester, CO4 9QR.

To contact us, please email eoe.primarycarecareers@nhs.net or telephone on 07966 211098.

This website is used to provide information about working in primary care and to advertise vacancies on behalf of primary care providers such as GP practices and Primary Care Networks in the regions we cover.

What we are not

We are not an employment business or employment agency.

We allow primary care providers in the regions which we cover to register with us. Once registered these users may request that we place information from them about available temporary and permanent on the website. Individuals who wish to work in the areas we cover may view these vacancies, and may register with us to apply for roles through the Eploy ® supported part of this website. The registered individuals and primary care providers are the “Registered Users”.

In order to become a Registered User as an individual, you can register through the website.  To become a Registered User on behalf of a primary care provider in order to place vacancies with us, you will need to request registration please contact us on the details above.

We reserve the right to remove or suspend the rights to access any secure parts of our website from any Registered User at any time, without having to provide notice or reasons.

We do not through this website:

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our website:

  • Our Privacy Policy: which details how we process personal data.
  • Our Cookie Policy: which sets out information about the cookies on our website. Our Cookie Policy can be found within our Privacy Policy.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated 16 November 2022.

We may make changes to our website

We may update and change our website from time to time to reflect changes to our services, our Registered Users’ needs and our organisational priorities.

We may suspend or withdraw our website

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any planned suspension or withdrawal. We do not accept any liability for any losses or damages suffered through the unavailability of our website for any reason.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our website is only for users in England

Our website is directed to people residing in England. We do not represent that content available on or through our website is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your password, you must promptly notify us at the contact details set out above.

Material on our website

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

When a Registered User requests that we post content to our website (for example, where a provider provides details of a vacancy), that Registered User grants us the following rights to use that content: a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media to expire when the user deletes the content from the website.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising or attempting the use of):

  • Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

This website, its content and any services provided in relation to the same is only targeted to, and intended for use by, individuals located in England (the Permitted Territory). By continuing to access, view or make use of this website and any related content and services, you hereby warrant and represent to us that you are located in the Permitted Territory. If you are not located in a Permitted Territory, you must immediately discontinue use of this Website and any related content and services.

Information on this website

Registered Users of the website are responsible for and must undertake any contractual or regulatory actions required before employing/being employed as applicable. We do not verify the information supplied through this website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.

We are not responsible for websites we link to

Our website contains links to other websites and resources provided by third parties.

We have no control over the contents of those websites or resources.

Registered Users wishing to apply for roles will be offered to be linked to Eploy ® supported systems. Eploy ® is the trading name of ITS Software Systems Ltd.  When visiting an external website you must refer to that external website’s terms and conditions of use and privacy policy for details of their services.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on the details above.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

How we may use your personal information

We will retain Registered Users and other users of this websites personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Rules about linking to our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

Which country’s laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.